Privacy Policy
We protect your data with responsibility and transparency. Learn how we collect, use, and protect personal information when you plan your travels with us.
1
What data we collect
We collect the information you provide directly: name, email address, phone number, travel details, and preferences. We may also automatically collect technical data such as IP address, browser type, and pages visited, through cookies and similar technologies.
2
Purpose of data processing
Your data is used exclusively to provide the services you request: processing visa applications, offering travel planning assistance, communicating relevant information, and improving your experience on our website. We do not use data for purposes incompatible with those stated.
3
Cookies and trackers
We use essential cookies for the proper functioning of the site and analytical cookies to understand how you interact with our content. You can manage your cookie preferences from your browser settings. Refusing cookies may affect certain functionalities.
4
Transfer of data to third parties
We do not sell, rent, or share your personal data with third parties, except when necessary for providing services (e.g., consular authorities for visa processing) or when required by law. All our partners adhere to strict confidentiality standards.
5
Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to processing and request data portability. To exercise your rights, you can contact us at the email address mentioned below. We will respond to your request within a maximum of 30 days.
6
Data security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. We use SSL encryption, firewalls, and restricted access to databases. However, no system is completely secure, and we are committed to constantly updating our security measures.